In this exercise you will write a proposal document regarding an issue with a suspicious vehicle left outside the centre. This exercise includes a full exercise brief, answer marking sheet, and we include a fully completed proposal to help you understand how to layout your own written proposal exercises. In this exercise you will:

1. Demonstrate an understanding of Race and Diversity including how to show consideration and impartiality towards customers at the centre
2. Demonstrate Effective Communications skills - what exactly is happening, who is involved, when, where etc
3. Evidence Team Working, defending your colleagues, and who should be involved to resolve the matter
4. Demonstrate Problem Solving skills such as 'cause and effect'
5. Evidence Personal Responsibility and what action you are going to take to resolve the issue
6. Understand Written Communications and the importance of checking your work

Important: The document is in Adobe Acrobat PDF format - You will need to ensure this software is installed on your computer. If not, you can download free it at: http://get.adobe.com/reader/

You will have 48 hours to download the document after purchase.